Welcome to Katana!
Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how Katana collects, uses, and protects your personal information when you visit the website (www.katanaestore.com) or make a purchase from us.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Site.
1. Information We Collect
We may collect the following types of information from and about you:
Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit card details)
Non-Personal Information:
- Browser type and version
- Device information
- IP address
- Referring website
- Pages you visit on our Site
- Time and date of your visit
2. How We Collect Your Information
We collect information from you in the following ways:
- Directly from You: When you create an account, make a purchase, subscribe to our newsletter, or contact us for customer support.
- Automatically: Through cookies, web beacons, and similar tracking technologies as you navigate our Site.
- From Third Parties: Such as social media platforms if you interact with us through those services.
3. How We Use Your Information
We use your information for the following purposes:
- To Process Transactions: To fulfill and manage your orders, process payments, and deliver products.
- To Communicate with You: To send you order confirmations, shipping notifications, and customer service responses.
- To Improve Our Services: To enhance your shopping experience, develop new products, and analyze site usage.
- To Personalize Your Experience: To tailor content and recommendations based on your interests and previous purchases.
- For Marketing: To send you promotional offers, newsletters, and information about our products. You can opt out of marketing communications at any time.
- To Ensure Security: To protect our Site and your information from fraudulent activities.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption: Sensitive information (such as credit card details) is transmitted via Secure Socket Layer (SSL) technology.
- Access Controls: Personal information is accessible only to those employees, agents, and contractors who need to know such information to perform their job duties.
- Regular Security Audits: We regularly review our security procedures to ensure the highest levels of protection for your information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Katana Customer Support
Email: support@katana.com
Phone: +919901494448
Address: 81,13 th cross, 2nd Main Rd, Neeladri Nagar, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100
Thank you for trusting Katana. We value your privacy and are committed to providing a safe and secure shopping experience.
